Pre‑order Information
Pre-order now and enjoy up to 25% off with code [PREORDER2025] at checkout. Place your order by the cut-off date to secure your spot in the next shipment.
| Cut-off Date | Estimated Time of Arrival (ETA) | Estimated Delivery Date |
| October 5, 2025 | November 16 – November 30, 2025 | November 18 – December 7, 2025 |
| January 4, 2026 | February 15 – March 1, 2026 | April 6 – April 12, 2026 (after store closure) |
| April 12, 2026 | May 24 – June 7, 2026 | May 26 – June 14, 2026 |
| July 5, 2026 | August 16 – August 30, 2026 | August 18 – September 6, 2026 |
| October 4, 2026 | November 15 – November 29, 2026 | November 17 – December 6, 2026 |
- We schedule four shipments per year, starting January 2024. If you miss a cut-off, your order will be placed in the next shipment.
- Pre-ordered items are not stocked in our Singapore warehouse. Your order will be available 6–8 weeks from the cut-off date (excluding weekends, public holidays, and peak-season closures; subject to global shipping conditions).
Why pre‑order?
Some of our most loved pieces are made or shipped in small batches to ensure quality. Pre‑ordering reserves your item in the next incoming shipment.
How the timeline works
- Cut‑off date: Orders placed before a published cut‑off are batched together.
- Estimated arrival at our SG warehouse: 6–8 weeks from cut‑off, excluding weekends, public holidays, and peak‑season slowdowns.
- Estimated delivery to you: 2–7 days after stock arrives (depending on courier and delivery slot).
- You’ll receive two emails: (1) order confirmation, (2) arrival + delivery scheduling.
⏳ Please note: Our 6–8 week window excludes holidays (e.g., SG public holidays, supplier‑side holidays, port closures). During these periods, shipments may pause briefly and resume right after.
If your cart has in‑stock + pre‑order items
- We ship together when all items arrive, to reduce packaging and cost.
- Want the in‑stock items sooner? Contact us to discuss options.
Changes & cancellations
- You may amend your delivery address anytime before dispatch.
- Because stock is specially reserved for you, cancellations aren’t possible after allocation.
Payment & promotions
- Payment is taken at checkout to reserve your unit(s).
- If you have a valid code, enter it at checkout (e.g., seasonal pre‑order promos).
- One promo code per order unless otherwise stated.
Delivery & self‑collection
- Delivery: Standard courier once stock arrives in SG.
- Self‑collection: Available by appointment; we’ll email you when it’s ready.
What to expect after you pre-order
- Order confirmation (instant)
- Shipment status update (mid‑window if there’s a change)
- Arrival & delivery scheduling (when your batch lands)
Quick FAQs
Q: Can I combine multiple pre‑orders?
Yes—if they share the same cut‑off. Different cut‑offs will ship separately.
Q: What if my batch is delayed?
We’ll notify you promptly and provide the revised window. You may keep the order, split ship any in‑stock items (fees may apply), or discuss alternatives.
Q: Are dates guaranteed?
They’re best estimates based on carrier schedules. External factors (customs, weather, port congestion, holidays) can shift timelines slightly.
Contact us
Have a timeline request or a gift deadline? Message us—we’ll advise on the best option for your family.
For transparency (the fine print)
- Lead time is 6–8 weeks from the cut‑off, excluding weekends and public holidays on both the origin and destination sides.
- If a shipment arrives early, we’ll deliver early. If it’s impacted by closures, we shift to the next available working day after the holiday period.
- By placing a pre‑order, you acknowledge these terms.